Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website http://marbellaflovours.com, including any information you may provide to us through the site when you contract a service or provide your data through the form enabled for that purpose.

By providing us with your data, we inform you that our services are not available to individuals who are legally unable to give consent, therefore, when you submit the forms you guarantee to us that you have the legal capacity to grant such consent.

Below, we inform you about the data protection policy of: Michel Ende

  1. Data Controller

Contact details of the controller:
Michel Ende, with Tax ID: Y1577728b and registered address at Spanbox 243B CC La Trocha 29100 Coín Málaga, Spain. Phone: +34 634 32 40 37. Email: info@marbellaflovours.com. Michel Ende is responsible for your data 

 

  1. What data do we collect?

The General Data Protection Regulation (GDPR) defines personal data as any information relating to an identified or identifiable natural person, i.e., any information capable of identifying a person. This does not include anonymous or percentage-based data.

The personal data that may be collected directly from the data subject will be treated confidentially and will be incorporated into the relevant processing activities owned by Michel Ende.

On our website, we may process the following categories of personal data, which may include:

  • Identity data: first name and surname.
  • Personal characteristics data: date of birth.
  • Contact details: email, phone number, and address.
  • Profile data: password.

We do not collect any data relating to special categories of personal data (such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information, genetic data, or biometric data).

If you are required to provide personal data by law or under the terms of a contract between us, and you refuse to do so, we may be unable to enter into such a contract or provide the service, and you must inform us of this in advance.

 

  1. How do we collect your personal data?

The means we use to collect personal data are:

  • Through the form on our website, via our contact email, by phone, or by post, when you:
    • Request information about our services.
    • Contract our services.

To ensure the quality of our portal, we reserve the right to reject any registration request or suspend or cancel a previously accepted registration if we believe that it does not meet these requirements or any other law or regulation. If this occurs, we will attempt to explain the reasons for our decision, although we cannot guarantee to do so in all cases.

 

  1. Purpose and legal basis for the use of your data

The most common uses of your personal data are:

  • For the formalization of a contract between Michel Ende and you.
  • When you provide your consent for the processing of your data.
  • When we need to comply with a legal or regulatory obligation.
  • When it is necessary for our legitimate interests or those of a third party.

The user may revoke the consent provided at any time by sending an email to info@marbellaflovours.com or by consulting the section on the exercise of rights below.

Below is a table explaining how we will use your personal data, the legal basis for doing so, and the type of data we will process. We may process personal data for additional legal reasons, so if you need details, you may email us at info@marbellaflovours.com

Form

Purpose

Type of Data

Legal Basis

Contact

Management of contacts and information requests received via the web

– First name – Last name – Email – Phone

Consent of the data subject (Art. 6.1.a GDPR) Pre-contractual measures (Art. 6.1.b GDPR) Processing necessary for the satisfaction of legitimate interests pursued by the data controller (Art. 6.1.f GDPR)

Registration

Management of course reservations

– First name – Last name – Password – Email – Address – Date of birth – Phone

Consent of the data subject (Art. 6.1.a GDPR) Processing necessary to comply with a legal obligation (Art. 6.1.c GDPR) Processing necessary for the performance of a contract in which the data subject is a party or for pre-contractual measures (Art. 6.1.b GDPR) Processing necessary for the satisfaction of legitimate interests pursued by the controller (Art. 6.1.f GDPR)

Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason, in which case we will notify you in advance so that you are informed of the legal reason for processing and provided the new purpose is compatible with the original one.

 

  1. How long will we keep your data?

Your data will be retained for as long as necessary to fulfill the purpose for which it was collected and to determine potential liabilities that may arise from that purpose and the processing of the data. The provisions of the various applicable regulations regarding the retention period will apply.

  • Subscriber data via email or form: from the moment the user subscribes until they unsubscribe.
  1. Minors

Michel Ende does not authorize minors under 14 years of age to provide their personal data through the means available on this website (completion of web forms for requesting services, contact, or by sending emails). Therefore, individuals who provide personal data using such means formally declare that they are over 14 years of age, and Michel Ende is exempt from any liability for failure to comply with this requirement.

If your child, under the established age limit, has provided personal information to Michel Ende, please contact us so that we may request the exercise of the applicable rights.

In cases where the services offered by Michel Ende are intended for minors under 14 years of age, we will provide the necessary means to obtain parental or legal guardian authorization.

 

  1. Exercise of Data Protection Rights

How to exercise these rights?
Users may contact the registered office of Michel Ende or send an email to info@marbellaflovours.com, including in both cases a photocopy of their ID card or another similar identification document, to request the exercise of the following rights:

  • Access to your personal data: you may ask Michel Ende if your personal data is being processed.
  • Request rectification, if it is incorrect, or exercise the right to erasure.
  • Request restriction of processing, in which case your data will only be retained by Michel Ende for the exercise or defense of legal claims.
  • Object to processing: Michel Ende will cease processing the data in the manner you request, unless legitimate reasons exist or for the exercise or defense of possible claims, in which case the data will continue to be processed.
  • Data portability: if you want your data to be processed by another provider, Michel Ende will facilitate the portability of your data to the new controller.

You may use the templates provided by the Spanish Data Protection Agency (AEPD) to exercise these rights: [here].

Complain to the AEPD: If you believe there is a problem with the way Michel Ende is processing your data, you may submit your complaints to the relevant supervisory authority, which in Spain is the Spanish Data Protection Agency (AEPD).

We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We will resolve all requests within the legally established period of one month. However, it may take us longer than one month if your request is particularly complex. In this case, we will notify you and keep you updated.

 

  1. Data Disclosure: Provision of Services

In the course of our work, we may require the assistance of third parties who will only process data to provide the contracted service, and with whom we have the necessary safeguards to ensure your rights:

  • Service providers who provide system administration and IT services.
  • Professional advisors, including lawyers, auditors, and insurers who provide banking, legal, insurance, and accounting consulting services.

All processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR. We only allow such processors to process your data for specified purposes and in accordance with our instructions.

Nevertheless, you may request a list of the companies that provide us with services, in compliance with transparency requirements, by emailing us at info@marbellaflovours.com.

 

  1. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected data breach and will notify you and the Supervisory Authority of a breach where required by the GDPR (Articles 33 and 34).